Horská chata Zelené Údolí Merklín

Terms & Conditions 1. Prices and services Approximate prices for accommodation and any other services are published in the presentation materials of the landlord (web pages, leaflets etc).The customer, however, is bound only by a confirmed price stated in the accommodation voucher.The range of services and prices contracted is bound by the listing in the voucher. The landlord is entitled to change the agreed parameters of his services in circumstances beyond his control (such as 'act of God'). 2. Cancellation by customer The customer is entitled to cancel the reservation any time prior to arrival. The cancellation should be in electronic writing form (email with confirmation) to zeleneudoli1@gmail.com  The time of cancellation is determined by the date and time the email was sent. Cancellation fees: Reservations canceled 13 - 7 days before arrival will be charged a cancellation fee of 30% of the total price.     When canceling the reservation 6-3 days prior to arrival will be charged a cancellation fee of 50% of the total price.     If canceled 2 days before arrival or on the day of arrival will be charged a cancellation fee of 100% of the total price.     When shorter lengths of stay, the same stornolhůty as the cancellation of residence.     The operator takes the customer's credit card number as a guarantee of payment or performance cancellation policies.     The cancellation fee is a contractual penalty.     3. Validity These terms and conditions are an integral part of the reservation and accommodation voucher.